A shipping fee of Rs.200 is applicable on all orders. All orders may take up to 3 - 5 working days to be delivered. All Lahore Orders would be delivered within 48 hours of the order being placed. If Lahore orders are not delivered within 48 hours, please contact our customer support or message us.

Non-sale Product(s) can be exchanged from any of our retail stores within 7 days from the date of delivery. If the time has exceeded 7 days, then exchange is not possible.

Cougar does not offer a "returned or money back guarantee'' on purchased items.

You can also contact our Customer Service center by emailing us images of defected/wrong product at info@cougar.com.pk or calling us at 042-32301484 within 7 days of delivery.

Colors may vary slightly due to screen settings and lighting, and minor variations in fabric or finish may occur. Sizing can differ slightly depending on design and materials, so please refer to the size chart for best fit. To ensure longevity, follow the care instructions provided with each item.