#1You must notify us within 3 days of delivery by writing to info@Cougar.com.pk or by calling at 0336-1116664, in case you want to raise a dispute. At Cougar, we look at each dispute on a case-by-case basis and tries to be fair to both parties.
#2 No product/item ordered online can be exchanged at any Cougar retail store. Replacement will be sent in case a defected/faulty/damaged item is shipped both domestically and internationally. You will be required to email photographic evidence of the defective item at info@Cougar.com.pk, within 14 days of purchase before any claims can be processed.
#3 No Exchange & Return on 70% off Products.
Cougar does not offer a “refund” or “Money Back Guarantee” on purchased items.